Coaching Terms And Conditions
The Terms and Conditions below apply to all Coaching Services provided by Chris Seiter (owner of CF Web Voyager, LLC) or Anna Gonowon (an Independent Contractor of CF Web Voyager, LLC), or any coach (acting on behalf of CF Web Voyager, LLC) to an individual (You) who has purchased Coaching Services from our Company. In these terms (“the Terms”), “we”/”us”/”our” refers to the owner of the website which is CF Web Voyager, LLC, and “you”/”your”/”yours” means You, the Client.
Purchasing and/or agreeing to receive any Services from us constitutes acceptance of the Terms. The Terms shall not be varied in any way whatsoever unless agreed in advance in writing between the parties. If you disagree with any part of these terms and conditions, please do not participate in any coaching services provided.
The term “coaching” as used here covers relationship coaching, ex recovery coaching, or personal development coaching for clients as may be applicable.
By purchasing and/or agreeing to coaching from us, you warrant that: (i) You are legally capable of entering into binding contracts; and (ii) You are at least 18 years old. (iii) You understand that your coaching results are dependent on your actions. You enter coaching with the full understanding that you are wholly responsible for creating your own results. You understand and agree that the Coaching Services provided by us is in no way to be construed as psychological or professional counseling (or therapy).
“Fee” means the sum payable by you to us for the Services. “Services” means such coaching services (consisting of a single, one-on-one session over Skype, telephone or other communication medium) as agreed upon. “Session” means a coaching session lasting approximately 30 to 60 minutes in length as agreed upon.
1.1 We agree to supply the Services to you and you agree to pay the Fee for the same, subject to these Terms.
1.2 The exact date and time of our supply of the Services is agreed when you book one of the session slots in the Scheduling system, or both parties confirm a date and time via email.
1.3 The amount of the Fee shall be agreed in advance between the parties when you select one of the Services. By selecting a specific Service, you are agreeing to pay the Fee in full at booking or in installments.
1.4 No variation to these Terms shall be binding unless agreed in writing and signed by both parties.
2. Independent Contractor Status
Our Coaches are engaged as independent contractors and are not psychologists, psychiatrists, or licensed therapists or counselors. Any advice you are given as a result of the Coaching Services you receive from your Coach is strictly based on opinion. You should always seek the advice of a professional, licensed counselor before acting on any advice or recommendations by your Coach or the owners or representatives of CF Web Voyager, LLC. Nothing herein will be deemed or construed to create an employer-employee, joint venture, partnership, or therapist-client relationship between any of our Coaches and you for any purpose whatsoever.
3. Your Status
3.1 By purchasing coaching from us, you warrant that: (i) You are legally capable of entering into binding contracts; and (ii) You are at least 18 years old.
3.2 You understand that your coaching results are dependent on your actions. You enter coaching with the full understanding that you are wholly responsible for creating your own results.
3.3 You understand and agree that the Services provided by us is in no way to be construed as professional counselling or therapy.
4. Our Obligations
4.1 We shall endeavor to provide the Services in accordance with these Terms.
4.2 In the event that we cancel the Services for any reason, we shall offer you a new date for the Services and no additional Fee shall be payable by you.
4.3 We acknowledge that anything you share with us is completely confidential. We undertake not to disclose any information you share with us in any session in any way whatsoever unless in the unlikely event we are required to do so by law.
5. Your Obligations
5.1 You shall: (i) cooperate with us as reasonably necessary in order to enable us to provide the Services; and (ii) notify us of if you have any special requirements relating to the Services prior to us providing the Services.
5.2 You understand that for our work to be effective it’s important for you to be as honest, open and at ease as possible.
5.3 You shall notify us if and when: (i) you say or do anything in a session that you don’t feel comfortable with; and (ii) you have any concern at all with the way we are working with you.
6.1 The Coaching Services payment of the Fee by you to us shall be by PayPal or credit card within a minimum of 48 hours before your first Session. Payment is to be made in full or in installments as agreed upon.
7. Cancellation Policy
7.1 In the event you decide to cancel your Services and no longer wish to use them, the Fee is not refundable.
7.2 In the event you fail to show up (commonly called a “no show”) for your scheduled Services (coaching session), without providing advance notice, it will be considered a cancellation and the Fee is not refundable. Exceptions to this Policy will be considered for those “no show” clients who were not able to attend their Session due to a technical glitch, confusion regarding the date or time, or a sudden personal conflict for which they had no control. In such cases, the client will be allowed to reschedule their Session.
7.3 In the event that you notify us that you wish to postpone the Services or the Session prior to the time of commencement of the same, you shall do so 48 hours (2 business days) or more in advance of the next scheduled Session.
7.4 In the event that you notify us that you wish to postpone the Services or the Session, you acknowledge and agree that we cannot guarantee to reschedule the same for your preferred date and time.
8. Refunds Policy
8.1 You understand and agree that, in the event that if you are unhappy with any part of our services, you shall notify us within 48 hours of having had the Session.
8.2 In the event you wish to ask for a refund of that particular Session, you should give us a written notification within 48 hours of having had the Session.
8.3 If a refund is granted, both parties have the right to terminate the coaching agreement from there onwards in writing, and we shall not be liable to you to provide any future Services and you shall not be liable for any future fees or installments due provided you no longer wish to have any more Sessions.
9. Limitation of liability
9.1 We shall not be liable to you for any loss or damage (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, privacy, goodwill, data, contracts, and whether in tort; including without limitation negligence, contract or otherwise) that may result in connection with the Services.
9.2 Our liability to you shall at all times be limited to the amount paid, if any, by you for the Services.
9.3 We shall not be liable to you or deemed to be in breach of these Terms by reason of any delay in performing or any failure to perform any of our obligations in relation to the Services, if the delay or failure was due to any cause beyond our reasonable control.
All notices to be given under these Terms will be in writing (which may include email). Any notice given by email shall be deemed served when dispatched.
No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing.
12. Entire Agreement
These Terms together with our booking confirmation constitute the entire Agreement between the parties and shall exclude any other agreement, or understanding of any kind, whether oral or written, relating to the Services.
13. Consent For Coach Training
Upon booking a coaching session you will be informed that we may have a coach in training sit in on your session so they can learn our process. You will be given the option of whether you want this to happen or not. Each session may be recorded or monitored for training and quality purposes.